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Frequently Ask Question

Kindly check the below FAQ's if you are not very familiar with the working of this website. If your query is of urgent nature and is different from the set of questions answered below then do write to us at customerservice@tripathiproducts.in or Send Whatsapp message by clicking here from the site or call us on 9831979440 between 8 am & 7 pm on all days including Sunday to get our immediate help.

This website is made using secure codes, hosted in secure environment and traffic over internet is encrypted.

Although, it's not necessary to log into your account for shopping. However Shopping as a logged-in user is fast & convenient and also provides extra security.

You'll have access to a personalized shopping experience including recommendations and quicker check-out. Reward points get credited in the account which can be redeemed against purchase. Guest users are not credited with reward points.

We Provide only door delivered shipping. Currently we do not have Store Pickup option

The orders received by 9:00 AM are processed on the same working day and orders received after 9:00 AM are process next working day.

We ship orders through Fedex and India Shipping. Fedex is first Preference. Incase a PIN code is not served by Fedex, then we ship through India Post

There are two primary mode of making purchase. The prepaid orders can be paid using Credit card/debit Card/Net banking/Wallets etc. You can also Purchase using Cash on Delivery (COD) However there will be additional charge of Rs. 50.00 in case of COD orders.

We have no question asked return policy. The return request should be placed within 7 days of delivery.

You can write to sales@tripathiproducts.in for your corporate gifting requirements mentioning SKUID and Quantity required.

You can write to customersupport@tripathiproducts.in mentioning the transaction reference number and mode of payment and your phone number, Our Support team will get back to you.

We can also ship product internationally. Please send the details such as Item SKUID, Quantity, City, Country and Post code/Zip Code where it is to be shipped to the the following mail id sales@tripathiproducts.in . We will send you the quote. Once you confirm the quote we will send you the paypal payment link for Payment. Product will be shipped within 3-4 days depending upon country and documentation it takes.

Reward points are credited on two occasion.

First when you place the order and order is received by you. The reward points gets credited after completion of order including closure of return window.

Second When you subscribe to newsletter, provided registered account exists. Please remember to subscribe to the newsletter after creation of account in the website

Reward points can be redeemed while checking out.

Every Item has price in reward point while checkout select how many reward points you want to consume.


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