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About Us

We deliver customer Delight

About Us
Contact Info
Kolkata, India
6297196400
customersupport@tripathiproducts.in
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<h1>Delivery and Shipping policy</h1>

<br>

<p><b>Delivery policies</b></p>

<ul>

  <li>Once our system processes your order, your products are inspected thoroughly

to ensure they are in a perfect condition.</li>

  <li>After product pass through the final round of quality check, they are packed and

handed over to our trusted delivery partner.</li>

  <li>Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or

at a suitable time, they will contact you to resolve the issue.</li>

</ul>

<br>

<p><b>Packaging Policy</b></p>

<ul>

<li>We package our products in boxes and/ or covered in a plastic layer. For fragile

product may also be packaged in bubble wrap  fragile items like

  bottles are safely secured with additional bubble wrap.</li>

<li>Our products are packaged as per the best practices for the category. Till date, we

have received minimal complaints about damaged products due to our packaging</li>

</ul>

<br>

<p><b>Delivery Time</b></p>

  <ul>

    <li>We dispatch most orders within 1-2 business days (excluding Sundays and public holidays</li>

    <li>Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live upto our promise of providing fresh, non-expired products.</li>

    <li>While we are trying our best to avoid this situation, these products might delay your order.</li>

    <li>If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.</li>

 </ul>

 <br>

 <p><b>Tracking of shipment</b></p>

 <ul>

  <li>Once your order has been dispatched, you will receive an email with the details of

the tracking number and the courier company that is processing your order.</li>

  <li>You can track the status of your package 24 hours after your order is dispatched

from our warehouse.</li>

<ul>

   <li>    Following are some our trusted courier partners:</li>

   <li>Fedex - http://www.fedex.com/</li>

   <li>DTDC - http://www.dtdc.in/</li>

   <li>Bluedart - http://www.bluedart.com/</li>

   <li>Ecom Express - http://www.ecomexpress.in/</li>

   <li>Delhivery - http://www.delhivery.com/</li>

   </ul>

</ul>

   <br>

<p><b>Multiple shipments of order</b></p>

   <ul>

   <li>The orders may be shipped in multiple shipments. This just means that different parts

of your order may have simply been shipped from our different

warehouse locations.</li>

   <li>Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the

first package you receive.</li>

   </ul>

<br>

<p><b>Shipping charges</b></p>

<ul>

   <li>We have standard shipping charges for most addresses.</li>

   <li>Our Shipping charges are divided into zone.</li>

</ul>

<br>

<p><b>International Shipping</b></p>

<ul>

<li>We also ship to limited Country.</li>

</ul>