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FAQs
Frequently Asked Questions
What Shipping Methods Are Available?
Our Domestic shipping is done through any first Class shipper. Our International shipping are done through DHL or any first class shipper
Do You Ship Internationally?
We do ship internationally.
How Long Will It Take To Get My Package?
Domestic will take about 1-5 days depending upon Pincode. And International shipping will take between 5 to 15 days depening upon country.
What Payment Methods Are Accepted?
We accept:
- UPI (PhonePe, Google Pay, Paytm, etc.)
- Debit/Credit Cards (Visa, MasterCard, Rupay etc.)
- Net Banking
- COD payment
Bank transfer
Is Buying On-Line Safe?
Yes Buying is absolutely safe as long as you following certain method. Do not share password/PIN to anyone. Use secure encrypted website, such as ours. always check the link it should start with https://tripathiproducts.in
How do I place an Order?
Placing an order is simple:
- Browse our products.
- Add desired items to your cart.
- Proceed to checkout.
- Enter your shipping details and payment method.
- Confirm your order.
How Can I Cancel Or Change My Order?
You can cancel the order in order menu. However you can not change the order. You can howver cancel the order and place a new one
Do I need an account to place an order?
It is not mandatory to have an account in our website. However if you have account you can avail befits of reward points and coupon codes
How Do I Track My Order?
Once your order is shipped, you’ll receive a tracking link via email/SMS. You can also log in to your account and check the "My Orders" section for live tracking updates.
How Can I Return a Product?
We offer a 7-day return policy for damaged, defective, or incorrect products. To request a return:
Email us at [email protected] with order details and photos.
Refunds are processed within 5–7 business days after inspection.
Note: Items must be unused and in original packaging.
1. What is Tripathi Products Pvt. Ltd.?
Tripathi Products Private Limited is a trusted name in high-quality FMCG goods. We are committed to delivering natural and effective products directly to your doorstep through our online platform https://tripathiproducts.in.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer COD services for select locations. Availability will be shown at checkout based on your PIN code.
3. How long will my order take to arrive?
We usually dispatch orders within 24–48 hours. Delivery typically takes:
2–5 business days for metro cities
5–8 business days for other locations
Tracking details are shared after dispatch.
5. Are your products 100% natural or organic?
Yes, most of our products are made from natural and ethically sourced ingredients. Please refer to individual product descriptions for detailed composition.
6. Do you offer bulk or wholesale pricing?
Yes! For wholesale or bulk order inquiries, please contact us at [email protected] with your requirements.